Senior Product Manager — Andrea Hon

Stories of getting started in product management

As part of our Getting Started in Product series, we look at some people who have already made the transition into a product role and ask them all about how they got started.

What’s your current role?

I’m a Senior Product Manager at T-Mobile, the telecommunications company .

What did you do before you got into Product Management?

I worked had a few roles in instructional design and technical writing within both financial services and retail.

How did you get your first product role?

I was in a business analyst role and when the organisation changed its working practices I transitioned across into product management.

What was your biggest challenge when you started in product management?

I think the biggest challenge was learning how to take ownership of something that previously you were just told what you should do with it.

I also think that I had a lack of knowledge about both product management and also general management.